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Frequently Asked Questions
How can I request a sample of the phycocyanin extract?
We offer a range of sample sizes including 20g to 50g of algae powder or 5g of algae extracts. While there is a shipping fee, it is fully refundable against your formal order.
How do you ensure the high quality of your natural pigments?
Quality is our priority. The algae are cultivated in controlled greenhouse environments to safeguard them from pollutants and ensure optimal growth. We have over a decade of expertise in consistent high-standard production.
What is the typical delivery time for international orders?
Delivery times vary by destination. Since we ship from China, the average transit time is approximately 7-14 days.
Are the algae products grown at your own site?
Yes, we utilize sustainable cultivation practices at our specialized algae farm, which spans over 150 acres to ensure purity and traceability.
What payment methods are supported?
We support a wide range of payment options including T/T, Trade Assurance, Paypal, Western Union, Alipay, and Credit Cards.
Do you offer discounts for bulk purchases?
Yes, we provide competitive tiered pricing and better support for larger quantity orders.