FAQ
1. How to confirm the Product Quality before placing orders?
For stock specifications, you can request free samples (express fee required). For OEM products, we manufacture according to your specific requests and send samples for confirmation before bulk production.
2. Can I make a small order?
Yes, our Minimum Order Quantity (MOQ) is 1kg. It will be packed in a small, sealed aluminum foil bag.
3. How to make payment?
We accept payments via Telegraphic Transfer (T/T), Western Union, and PayPal.
4. How long is the lead time?
Small orders are delivered within 3 days. For bulk orders, the lead time is typically 7-10 days.
5. How is the after-sales service?
We guarantee 100% top quality. If any product fails to meet the specified standards, it is 100% refundable and we offer immediate compensation.
6. How to start an order with us?
Once specifications are confirmed, you can issue a Purchase Order (P/O), and we will provide a Proforma Invoice for your payment processing.