Have your extracts been tested before delivery?
Absolutely! We test every extract in our lab using HPLC and UV tools. Additionally, many large-volume customers perform their own testing to confirm purity and potency.
Can you customize testing protocols for specific standards like USP or EP?
Yes, we can adapt our testing methods to meet USP, EP, or IP requirements. Simply provide your standard details, and we will align our protocols accordingly.
What is the shelf life and recommended storage for these extracts?
The typical shelf life is 24 months in sealed containers. We recommend storing them below 25°C (77°F) with humidity under 60% RH, kept in dark packaging away from light.
Why should we choose your products over other suppliers?
Established in 2006, we are dedicated to the extraction, R&D, and production of natural ingredients. We operate a 1 million level purification standard production line and a professional laboratory.
What delivery and payment services do you provide?
We accept various delivery terms including FOB, CIF, EXW, DDP, DDU, and Express Delivery. Accepted payment methods include T/T, L/C, D/P, D/A, Credit Card, and PayPal.
Which languages can your service team communicate in?
Our team is fluent in both English and Chinese to ensure smooth global communication.