● Frequently Asked Questions
Is the product a mushroom powder or an extract?
We supply both mushroom powder and concentrated extracts. We only use the fruit body. A hot water extract is a simple and effective way to concentrate mushrooms and make them more bio-available compared to simple powder.
Are the prices listed on the website exact?
The prices shown are estimated EXW prices. Large quantity mass production orders are eligible for better pricing based on the total volume.
Can you provide private label or branding services?
Yes, OEM and private label services are our specialty. We can customize logos, stick labels, create custom color boxes, or develop new packaging designs starting from an MOQ of 500pcs.
What are your standard payment terms?
We accept TT, Trade Assurance, Western Union, and PayPal. For orders under US$1000, 100% deposit is required. For orders over US$1000, we accept a 30% deposit with the 70% balance due after QC inspection before shipment.
What is the Minimum Order Quantity (MOQ)?
Our MOQ is flexible. We usually accept 1kg-10kg for trial orders, while the formal order MOQ is typically 25kg.
Is it possible to receive a free sample?
Yes, a few grams of sample are available for testing. You can contact us via trade manager or send an inquiry to arrange a sample shipment.