Frequently Asked Questions
Q: What is your standard delivery time?
A: Normally the delivery time is 3-15 days. If you need it in a hurry, we will make immediate delivery.
Q: Is there any discount available?
A: Sure, prices are closely related to the quantity. The larger the order, the more competitive the price.
Q: Can you provide free samples?
A: Yes, normally we can provide 5-20g free samples for testing. You could also purchase a small amount for evaluation.
Q: Do you have a guarantee on your products?
A: Our products are 100% pure natural with high quality. Every batch comes with a unique COA, and all extracts are tested in-house or by authoritative labs.
Q: What is your MOQ?
A: Our MOQ is 1kg. However, we usually accept smaller quantities such as 100g on the condition that the sample charge is covered.
Q: What are your payment terms?
A: You can pay via T/T Bank, Visa Card, Master Card, e-Checking, Paypal, or Western Union.